Refund policy

Returns

We do not accept returns on any products once they have been sold and delivered.

Exchanges

We only offer exchange in case of a valid reason, such as:

• Product received is damaged or defective

• Wrong item delivered

• Size or specification issue (if applicable and approved)

Exchange Conditions

To be eligible for an exchange:

• You must request the exchange within [X days] of delivery

• The product must be unused, in original condition, and with all original packaging

• Proof of purchase (order ID, invoice, etc.) is required

• Clear images/videos of the issue must be provided for verification

Non-Eligible Cases

Exchanges will not be accepted in the following cases:

• Change of mind after purchase

• Used or damaged products (not caused during delivery)

• Requests made after the allowed time period

Refunds

We do not provide refunds under any circumstances. Only exchange is applicable if approved.

Process

To request an exchange, please contact us at:

• Email: juliaart2524@gmail.com

• Phone/WhatsApp: +91 6353 483 737

Our team will review your request and respond within 3 working days.

Note: We reserve the right to reject any exchange request if it does not meet the above conditions.